Support

Something broken or missing?

Open News → Report a problem in PAVONA for a draft with your version, system, model and connection status. Review before sending.

Email support@priest.locker, or use DevAd Support.

DevAd Support

The chat bubble answers from linked articles. It cannot inspect or change your installation.

Choose Request a person, enter your reply address and message, then review and confirm sending to support@priest.locker. Transcript sharing is optional and off by default. Delivery is not guaranteed; no response time is promised.

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Include

Include the report, steps, expected result, actual result and a useful screenshot.

Remove sensitive details

Remove private paths, credentials, personal details and sensitive logs before sending.

Diagnostics

From the install folder, check status or run diagnostics:

PAVONA> python app\priestai.py --status  # connection and model status
PAVONA> python run-tests.py  # diagnostic checks

Include relevant errors. Review test requirements: some use models or the network.

Reports guide fixes; shipped changes appear in patch notes.